Your sales representative will introduce you to your dedicated account manager and provide a list of items needed to begin implementation (for example, your logo, some of the first jobs you want to post, a list of your users, etc.).
We work closely with your team during this phase to configure the system to your specific hiring process. We’ll begin configuring your site with items like your logo and color scheme and also add job templates for you to review and approve. We’ll also set up your organizational chart and send a user invite to your administrative user(s) during this phase.
We make sure you and your admins are system experts. You’ll receive dedicated 1 on 1 training sessions with your admin team in 1 hour increments. The first of which will include an initial site & job template review.
Team collaboration is important. We’ll also train your hiring and/or department managers and make sure they are up to speed.
After training has been completed, there may be some lingering questions. We’ll schedule a Q&A session to address any outstanding questions you may have.
We won’t disappear once you go live. After you’re trained and on your own, we’ll follow up with periodic check-ins to make sure things are running smoothly for you, address any questions you may have, and offer best practices along the way.
Of course, you don’t have to wait for a training session or check in to ask questions. Our dedicated customer service team is with you throughout the entire process, and as long as you are a KeldairHR customer, you’ll have direct access to your dedicated account manager when you need them. Any and all training sessions can be recorded for you and your team to refer back to, but we also offer training due to a change in personnel.
Ready to empower your hiring team with the right tools? Request a demo and one of our
experts will guide you through the refreshingly simple yet powerful KeldairHR platform.